February 2011 – July 2018 | Grand Rapids, MI
- Supported the launch of Moodle-based eLearning site and grew it to more than 50,000 customers worldwide.
- Worked with subject matter experts to develop and produce training for new products and services.
- Ensured technical execution of service offerings including device measurements, on demand print production, and portal administration.
- Developed educational content for social media channels.